At SpinSci, we believe that better conversations create better care. Every call, every message, every digital touchpoint is a chance to connect — to reduce friction, save time, and improve lives.
Transform your healthcare operations with our proven framework. These eight strategic pillars work together to eliminate friction, reduce costs, and deliver exceptional patient experiences — all while maintaining the highest standards of security and compliance.
Unify FHIR, EHR, and contact center data into a connected ecosystem that gives agents a complete 360° patient view — eliminating silos, manual entry, and context loss across channels.
Use AI-driven voice verification and risk-aware intent recognition to route patients to the right bot or agent, ensuring accuracy, trust, and faster first-contact resolution.
Enable frictionless patient self-service for scheduling, refills, results, referrals, and insurance verification — all with healthcare-tuned NLU, guardrails, and seamless context transitions to live agents.
Deliver event-driven, EHR-triggered outreach for reminders, results, and bill payments — reaching patients in real time and reducing no-shows through intelligent segmentation.
Empower care teams and agents with AI copilots that summarize notes, surface context, and auto-generate structured EHR updates — reducing documentation time and enhancing provider satisfaction.
Simplify and personalize payments with PCI-safe IVR/SMS workflows and AI-driven payment plan recommendations — improving collection rates and patient financial confidence.
Connect contact center performance with clinical outcomes, using real-time dashboards, staffing optimization, and cohort analytics to drive operational and clinical excellence.
Modernize operator consoles and transfer centers with AI-powered, cloud-based communication hubs that unify routing, messaging, and coordination across clinical teams.
Our AI-powered engagement suite delivers outcomes — not just technology.
Give every patient the right care, faster
Voice AI Agents, digital Assistants, and full-service back office automation that navigates calls, schedules appointments, manages referrals, handles prior-auth and pharmacy refills.
Keep care connected — no delays, no missed messages
Operator console with provider lookup, secure messaging, on-call, and code paging. Transfer center with AI-assisted conferencing, paging, and note capture.
Turn billing into a frictionless experience
Digital self-service bill pay, full-service secure pay over voice or text (PCI-compliant), and integrated payment processors with auto pause/resume to remove PCI scope.
Here's what real transformation looks like for a 300-bed hospital network:
60% calls self-served → 2 FTE saved per 10K calls
$180K savings per site
40% operator load reduction
$120K savings per site
5% lift in collections
$500K incremental cash flow
Native integrations with your EHR, CCaaS, and financial systems for unified healthcare workflows
Native integrations with Epic, Oracle Health, athenahealth, NextGen, Meditech, and eClinicalWorks for seamless data flow and workflow automation.
Comprehensive support for Cisco, Genesys, Zoom, Five9, NICE CXOne, Avaya, RingCentral, 8x8, and Vonage with intelligent routing and automation.
Seamless integration with payment processors, billing systems, and financial platforms for automated reconciliation and optimized collections.
With SpinSci, health systems don't just communicate better — They connect intelligently, act faster, and care deeper.
Measurable ROI from Day 1
Ready-to-use or integrate-your-own AI brains
Built for HIPAA, PCI, and HL7 environments
From a single clinic to multi-hospital systems
“Because when conversations flow, care improves.”
Start Your Transformation