The New SpinSci: Agentic AI for Patient Access

SpinSci has entered a new era: agentic AI for patient access. AI agents that don't just answer questions, they complete work: scheduling, referrals, billing, and pharmacy requests resolved end to end, with your staff supported by the same intelligence on every interaction they take.

Health systems everywhere are racing to deploy AI across patient access. Most of it stalls, and the model is rarely the bottleneck. The knowledge AI needs is scattered: schedules and referrals in the EHR, provider preferences and insurance exceptions in tip sheets and spreadsheets, and contact center systems that don't share context with clinical ones. No single system holds the full picture.

That's why agentic AI requires a different foundation. The Healthcare AI Fabric (HCAF) is the intelligence layer beneath SpinSci's next generation of solutions. It makes your institutional knowledge structured, governed, and actionable, so AI agents can resolve work end to end instead of deflecting it.  

Join VP of Engineering Venkat Surapaneni and VP of Product Management Rohit Potaraju for an inside look at the new SpinSci. You'll see:

• What agentic AI for patient access means, and how it resolves patient interactions end to end across scheduling, pharmacy, billing and referrals

• How HCAF turns the decision logic, policies, and workflows your teams have already refined into an AI-ready foundation, no rebuild required

• How one fabric powers two modes of work: autonomous AI agents and assistant AI agents

• Why HCAF means faster call resolution, lower operating costs, and a better patient experience

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