Resources
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GW Medical Faculty Associates Reduces Average Call Time Across Its Contact Center
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The latest insights from SpinSci
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Connecting Care in Real-Time with Unified Hospital Communications
Replace fragmented systems with a single communications platform that resolves every call into your hospital system.
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Video: Voice AI for Scheduling
See how Voice AI resolves patient scheduling calls without hold times or transfers.
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Voice AI for Healthcare Contact Centers
A CIO Guide to Reducing Call Volume Without Hurting Experience
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Healthcare Contact Center Automation: A Guide for 2026
Equip contact center agents with a 360 degree view of each patient to speed every call, resolve requests efficiently, and improve access to care.
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Increasing Referral and Appointment Conversion with Proactive Patient Outreach
See how Patient Notify helped increase referral conversion and capture more appointments.
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How to Reduce Patient Hold Times with Voice AI
Eliminate hold times and get patients the access they need with a personalized, human-like voice experience.
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One Unified Platform Connecting Self-Service & Outbound Engagement
See how a large US health system used SpinSci to unify self-service and outbound patient engagement on one platform.
Modernizing Patient Access
How health systems can turn the contact center into a growth engine with automation.
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What an Epic CTI Connector Really Unlocks: From Call Routing to Revenue Recovery
How the best Epic CTI connectors go beyond screen pops.
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